Customer Satisfaction Survey

Name:

Date of Service:

Phone Number:

Email:

Technician's Name:

1. How did you hear about us?

2. Did you receive a call when our technician was en route?
 Yes No

3. Did the tech arrive within the expected arrival window?
 Yes No

4. Was the cause your problem and our solution thoroughly explained to you?
 Yes No

5. Were you made aware of potential costs before work was performed?
 Yes No

6. Would you recommend our services to others?
 Yes No

7. Comments

8. Can we share these comments with others?

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